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Municipal Website Redesign
Village of Farmingdale
Project Overview
My Roles
User Researcher, UX Designer, User Tester
Duration
June - August 2024
Tools
Figma, Repl.it, Google Sheets, Google Calendar, Canva, Dovetail, Stark, otter.ai
Research Methods
Agile UX Process, User Interviews, Surveys, Competitive Analysis, Site Audit,
Useability Test
Team
Sarah Hazan, Christopher Zampini, Justin Bodde
OR
Summary:
This project addresses the challenges faced by the Village of Farmingdale’s residents when navigating their website. The current design does not follow WCAG, ADA, or Section 508 design principles and all while failing to meet users’ needs.
We set out to create a modern, human-centered, and government-compliant platform.
Results
User testing on the final prototype showed an 86% reduction in navigation errors as reported across a diverse range of users. This outcome was the result of a rigorous 12-week sprint, where we tackled complex challenges in accessibility, design consistency, and mobile optimization.
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